PestWorld 2020 Header Image

SCHEDULE AT A GLANCE

Note: All PestWorld 2020 sessions will be held in Eastern Daylight Time (EDT).


MONDAY, OCTOBER 12

4:00 p.m. – 5:30 p.m.

UPFDA Shaking Things UP Before PestWorld
UPFDA members are invited “Shake Things UP” before PestWorld. During this Zoom meeting we will hold the UPFDA Annual Member Meeting, enjoy a demonstration by a professional mixologist who will lead us through crafting some classic cocktails with an entomological twist and share some small group social time. Please visit UPFDA.com for details and to RSVP.


7:00 p.m. 

Pi Chi Omega Raise the Bar Social
RSVP to get the meeting link.


TUESDAY, OCTOBER 13

10:00 a.m. - 11:15 a.m.

CEO Forum: Good to Great
Business owners and managers will not want to miss the CEO Forum: Good to Great, a new event series kicking off at PestWorld featuring a combination of both keynote speakers and industry leaders who will provide a vision for innovative solutions that will ensure a successful future for your business.
Sponsored by


10:00 a.m. - 11:00 a.m.

PestWorld Roundtables
#1: Politics and Pest Control
#2: Innovation & Technology
Sponsored by


10:00 a.m. - 11:00 a.m.

PestWorld Coffee Chats
Enjoy casual conversation with your peers over your morning coffee to ease into the day! Take a virtual seat at a table that peaks your interest.
Table #1: Movies
Table #2: Sports
Table #3: Music


10:00 a.m. - 11:00 a.m.

Pi Chi Omega Virtual Membership Meeting
RSVP to get the Zoom link and visit Pi Chi Omega's booth in the exhibit hall for more information.


10:30 a.m. - 11:15 a.m.

International Delegates Welcome & Orientation
Meet your industry peers from across the globe who share common objectives and goals in the international community while getting oriented to the PestWorld 2020 virtual platform.

Sponsored by


11:30 a.m. - 12:30 p.m.

Opening Ceremony
Since we can’t be in Nashville, we are bringing Nashville to you! Join us for an exciting performance featuring songwriters Barry Dean and Luke Laird as we kick-off PestWorld 2020.
Sponsored by


12:30 p.m. - 2:00 p.m.

Exhibit Hall Prime Time
PestWorld attendees will have access to the exhibit hall 24/7 during the convention, but make plans to browse the Hall during designated Prime Time hours when booth personnel will be available to chat and for the opportunity to win prizes!
Sponsored by


2:00 p.m. - 3:00 p.m.

Click here to read the full session descriptions.

Pandemic Marketing: Social Media in the Wake of COVID-19
Jess Phelan, Vault Communications, Plymouth Meeting, Pennsylvania

 

Preparing for What’s Next: What COVID-19 has Taught Us About Preparing for the Next Crisis
Faye Golden, Cook’s Pest Control, Decatur, Alabama; Mike Rottler, Rottler Lawn and Pest, St. Louis, Missouri; Jamie Ogle, Lloyd Pest Control, San Diego, California 

 

Making the Leap - How to Catapult Your Company Past $1 million in Revenue Through Sales

Kevin Pass, Pass Pest Control, Newburgh, Indiana; Andrew Richardson, Edge Pest, Orem, Utah; Mike Panichi, Platinum Pest Solutions, Lansing, Illinois
Sponsored by


3:30 p.m. - 4:30 p.m.

Click here to read the full session descriptions.

NPMA Disinfection Taskforce: Things to Know Before Implementing a Disinfection Service Program
Judy Black, BCE, Rollins, Atlanta, Georgia; Julie Marquardt, Ecolab, Saint Paul, Minnesota; Chris Wible, Rentokil-Steritech, Reading, Pennsylvania
Sponsored by

 

Making the Leap - How to Catapult Your Company Past $1 million in Revenue Through Service

Bobby Jenkins, ABC Home and Commercial Services, Austin, Texas; Russ Ives, Rose Pest Solutions, Troy Michigan; Alfie Treleven, Sprague Pest Solutions, Tacoma, Washington
Sponsored by

 

Seven Lessons Learned by Looking at the Pest Management Industry from the Outside-In!
Fred E. Strickland Jr. BCE, Miner Corporation, Birmingham, Alabama


5:00 p.m. - 6:00 p.m.

Rat Behavior and the Impact of COVID-Related Human Behavior Changes
Bobby Corrigan, Ph.D., RMC Consulting, New York, New York
Sponsored by


6:00 p.m. - 7:00 p.m.

President's Leadership Reception
By Invitation Only
Sponsored by


FOR TUESDAY RELEASE

Click here to read the full session descriptions.

 

Eliminating (Not "Treating") German Cockroaches in Low-Income Housing Facilities
Dini Miller, Ph.D. Virginia Polytechnic and State University, Blacksburg, Virginia

 

Your Guide to Pest Control in Audited Food Facilities
Kristie Grzywinski, Safe Quality Food Institute, Arlington, VA; Nancy Troyano, Ph.D., BCE, Rentokil, Reading, PA
 

Understanding Wood Quality, Deterioration, and Protection to Shape Your Wood Destroying Organism Program
Adam Taylor, Ph.D., University of Tennessee, Knoxville, TN

 

Debunking the Top 3 Myths in Mosquito Control
Kurt Vandock, Ph.D., Bayer Environmental Science, Cary, NC
Sponsored by

 

Pest Control Crystal Ball: The Future of Management Using Genetics
Ed Vargo, Ph.D., Texas A&M University, College Station, TX

 

Reasonable Suspicion Testing 101: Understanding the Basics
Michael Barnes, Unique Background Solutions, Charlotte, NC

 

Diversification or Diversion? When Offering Too Many Services Affects Company Growth
Bill Cowley, Cowley’s Pest Services, Farmingdale, NJ

 

Why Can’t I Do Termite Control Based on a YouTube Video?
Faith Oi, Ph.D., University of Florida, Gainesville, FL

 

Mix it up: Understanding Pesticide Formulations for Better Control
Phil Koehler, Ph.D. and Rebecca Baldwin, Ph.D., University of Florida, Gainesville, FL
Sponsored by

 

Earning your QualityPro Credential: Step-by-Step
Susan Hare, Thrasher Termite & Pest Control; Shon Vodila & John Reid, Accel Pest & Termite Control; Santos Portugal III, Ph.D., ABC Home & Commercial Services; Allison Allen, BCE, National Pest Management Association

 

The Impact of the COVID-19 Public Health Emergency on State Regulatory Agencies
Ryan Okey, Clemson University, Department of Pesticide Regulation; Leo Reed, Indiana Office of State Chemist; Liza Fleeson Trossbach, Virginia Department of Agriculture and Consumer Services

 

Research Update from University of Tennessee's Urban Entomology Laboratory
Karen Vail, Ph.D., University of Tennessee, Knoxville, TN

 

Dispelling Myths and Urban Legend About the Brown Recluse and the Black Widow Spider
Blake Layton, Ph.D., Mississippi State University, Mississippi State, MS

 

Lessons Learned From the New, Invasive Asian Longhorned Tick
Dina Fonseca, Ph.D., & Matthew Bickerton, Rutgers Center for Vector Biology, New Brunswick, NJ


WEDNESDAY, OCTOBER 14

8:00 a.m. - 9:00 a.m.


8:00 a.m. - 9:00 a.m.

PestWorld Coffee Chats
Enjoy casual conversation with your peers over your morning coffee to ease into the day! Take a virtual seat at a table that peaks your interest.
Table #1: Movies
Table #2: Sports
Table #3: Politics


8:00 a.m. - 9:00 a.m.

Breakfast with Professional Women in Pest Management (PWIPM)
All women are welcome to participate!
Sponsored by
   


9:00 a.m. - 11:30 a.m.

Exhibit Hall Prime Time
PestWorld attendees will have access to the exhibit hall 24/7 during the convention, but make plans to browse the Hall during designated Prime Time hours when booth personnel will be available to chat and for the opportunity to win prizes!

Sponsored by


11:30 a.m. - 1:00 p.m.


1:30 p.m. - 2:30 p.m.

Click here to read the full session descriptions.

Protecting Employees and Clients While Performing Essential Services
Travis Aggson, ACE, American Pest Control, Manhattan, Kansas; David Billingsly, Anticimex, Fulton, Maryland; Billy Tesh, Pest Management Services, Greensboro, North Carolina
Sponsored by

 

How Does Your Firm Stack Up? Comparing Your Company’s Financial and Operational Metrics to “Best in Class” PMP Firms (Part One)

Dan Gordon, PCO Bookkeepers, Newton, New Jersey
Sponsored by

 

Get A Grip On Your Business with EOS  (Part One)

Victoria Cabot, Velocity 6 Executive Leadership Development, San Diego, California
Sponsored by


3:00 p.m. - 4:00 p.m.

Click here to read the full session descriptions.

Breaking Barriers: Women Leadership in the Pest Control Industry
Emily Kendrick, Arrow Exterminators, Atlanta, Georgia, Stacy O’Reilly, Plunkett’s Pest Control, Saint Paul, Minnesota; Kim Scott, Terminix International, Memphis, Tennessee; moderated by Jackie Applegate, Bayer, St. Louis, MO
Sponsored by

 

Get A Grip on Your Business with EOS (Part Two)

Victoria Cabot, Velocity 6 Executive Leadership Development, San Diego, California
Sponsored by

 

How Does Your Firm Stack Up? Comparing Your Company’s Financial and Operational Metrics to “Best in Class” PMP Firms (Part Two)

Dan Gordon, PCO Bookkeepers, Newton, New Jersey
Sponsored by


4:30 p.m. - 5:30 p.m.


Beyond 'The Right Thing to Do': A SMART Approach to Diversity

Janet Stovall, UPS, Atlanta, Georgia
Sponsored by


5:30 p.m. - 6:30 p.m.

NPMA State Policy Affairs Representative (S.P.A.R.) Briefing
Sponsored by


5:30 p.m. - 6:30 p.m.

In the Mix 
All attendees welcome and encouraged to participate! 
Spend time networking with PestWorld attendees and learning about NPMA's Interest Groups including the Leadership Networking Community, Professional Women In Pest Management, PestVets and the Diversity Council. This is a great opportunity to meet other PMPs who share your interests. 
Presented by

Sponsored by
   
       
   

 


FOR WEDNESDAY RELEASE

Click here to read the full session descriptions.

 

Taking Aim at Invasive Ants: Your Guide to Controlling America's Top Nuisance Pest
Robert Puckett, Ph.D., Texas A&M University, College Station, TX

 

Using Technology to Adapt to Pandemics and Other Unexpected Business Disruptions
Ari Rogoway, Sprague Pest Solutions, Tacoma, WA
 

The Leaders You Never Knew You Had
Kevin Lemasters, EnviroPest, Windsor, CO

 

Gaining Traction In Your Business with EOS Tools
Leslie Wyman, EPCON Lane, Akron, OH; Erin Richardson, All-American Pest Control, Nashville, TN

 

Raising the Bar for Pest Management Around the World: A Global Discussion of Pest Control Standards
Allie Allen, National Pest Management Association, Fairfax, VA; Alberto Ponjoan, Servicios Depec, Barcelona, Spain

 

It's Time to Take Your Flea Control Program To the Next Level
Nancy Hinkle, Ph.D., University of Georgia, Athens, GA

 

Finding My Granule
Chris Keefer, Ph.D., Syngenta, Greensboro, North Carolina
Sponsored by

 

How to Avoid Lawsuits, Liability, and Other Legal Obstacles Surrounding Termite Claims
Greg Crosslin, Law Office of Greg Crosslin, Destin FL; Ray Quesenberry, Rollins, Atlanta, GA

 

Cracking the Termite Code: Deciphering One of Nature’s Most Cryptic and Destructive Pests
Brian Forschler, Ph.D., University of Georgia, Athens, GA

 

Kitchen Confidential: Dishing Out the Dirt on Controlling Pests in Commercial Kitchen
Wade Wilson, Turner Pest Control, Jacksonville, FL
Sponsored by

 

Exclusion: Putting the Foundation of IPM Into Practice
Galvin Murphy, Yankee Pest Control, Malden, MA

 

PPMA Consumer Outreach – Bedbugs and Rodents – How to Use Large Scale Campaigns to Grow Your Business!
Patty Stofanak, Vault Communications, Plymouth Meeting, PA; Cindy Mannes, Professional Pest Management Alliance, Fairfax, VA

 

The Ins and Outs of Electronic Remote Monitoring
Pat Hottel, BCE, McCloud Services, South Elgin, IL

THURSDAY, OCTOBER 15

PWIPM encourages everyone to wear pink or PWIPM gear on Thursday to show your support for women in pest management.


8:00 a.m. - 9:00 a.m.

PestWorld Roundtables
#1: COVID-19 and Your Business
#2: Science - The Backbone of Our Industry
Sponsored by


8:00 a.m. - 9:00 a.m.

PestWorld Coffee Chats
Enjoy casual conversation with your peers over your morning coffee to ease into the day! Take a virtual seat at a table that peaks your interest.
Table #1: Movies
Table #2: Sports
Table #3: Politics


9:00 a.m. - 11:30 a.m.

Exhibit Hall Prime Time
PestWorld attendees will have access to the exhibit hall 24/7 during the convention, but make plans to browse the Hall during designated Prime Time hours when booth personnel will be available to chat and for the opportunity to win prizes!


9:00 a.m. - 10:00 a.m.

Association Leadership Forum: Successfully Transitioning a Live Meeting to a Virtual Meeting & How to Market Your Virtual Meetings
Jacquelyn Wells, Vice President, MDG
During the COVID-19 pandemic when gathering in person is not possible, pivoting to a virtual event can still achieve your organization’s objectives—but not without thoughtful considerations. Jacquelyn will share best practices for successfully transitioning your meeting online—from choosing the right tech platform to planning and execution to key strategies for marketing your virtual meeting.
Sponsored by


10:00 a.m. - 11:00 a.m.

Breakfast with Professional Women in Pest Management (PWIPM)
All women are welcome to participate!
Sponsored by
   


11:30 a.m. - 1:00 p.m.


1:30 p.m. - 2:30 p.m.

Click here to read the full session descriptions.


Diversity in the Pest Control Industry: Where We Are and Where We Could Be
Dan Moreland, PCT Magazine, Cleveland, Ohio; Anthony Brown, Rentokil, Silver Spring, Maryland
Sponsored by

 

The Future of Pesticides in the United States – A Panel Discussion
Zach Gihorski, National Association of State Departments of Agriculture, Arlington, Virginia; Chris Novak, Crop Life America, Washington, DC; Bob Dold Jr. Northfield, Illinois; Jeremy Witte, House Committee on Agriculture (Staff), Washington, DC; Alex Dunn, US Environmental Protection Agency, Washington, DC

 

All Things LinkedIn: Prospecting and Creating More Business Opportunities to Win

Lindsey McMillion Stemann, McMillion Consulting, Greenville, South Carolina
Sponsored by


3:00 p.m. - 4:00 p.m.

Click here to read the full session descriptions.

Bed Bugs and Post Traumatic Stress Disorder: People Coping with Infestations
Jerome Goddard, Ph.D., Mississippi State University, Mississippi State, MS

 

All Things LinkedIn: Sourcing and Pipelining for Top Talent

Lindsey McMillion Stemann, McMillion Consulting, Greenville, South Carolina
Sponsored by

 

Giving Back: Harnessing the Power of Good to Support Communities During the Pandemic
Dennis Jenkins, ABC Home and Commercial Services, Dallas, Texas; Nicole Kirwin Keefe, Clark Pest Control, Lodi, California


4:30 p.m. - 5:30 p.m.

Closing Ceremony: PestWorld PopStar

Join your pest management community as we close out a successful convention with some fun entertainment featuring The Voice contestant, Kirk Jay, and musical talent from your fellow attendees!
Sponsored by

 


FOR THURSDAY RELEASE

Click here to read the full session descriptions.

Risk Based Bird Prevention – Urging Commercial Clients to Resolve Bird Challenges Proactively
Rolando Calzadilla, Terminix, Miami, FL

 

Delivering Top-Notch Safety Outcomes for our Customers and Teams
Ron Tolsma, Ecolab, Inc, Saint Paul, MN
 

Getting Creative With Your Sales to Increase Revenue
Rusty Markland, PestNow, Sterling, VA

 

How to Obtain Money, Grants, Loans and the Necessary Cash to Grow Your Business, WITHOUT Giving Up on Your Equity
Bill Hoffman, Hoffman’s Exterminating, Mantua, NJ

 

Autos & RVs & Vans, Oh My! …An Inside Look at a Specialty Fumigation Operation
Jim Crawford & Curtis Rand, Rose Pest Solutions, Northfield, Illinois

 

Taking the Bite Out of Backyard Mosquito Control: A Scientific Perspective
Roxanne Connolly, Ph.D., BCE, U.S. Centers for Disease Control and Prevention, Fort Collins, CO

 

Novel Personal Safety Practices in the New Age: Drugs, Dogs, and Weapons
Richard Spencer, ACE, Arrow Exterminators, Atlanta, GA

 

Smokejumping: A Case Study in Leadership Failure
Mark Davidson, ACE, Pestech – Pest Solutions, Poughkeepsie, NY

 

Spend a Little, Save A Lot: How Investing in Technology Can Minimize Liability and Maximize Profits
Andrew Barrows, Environmental Pest Service, Tampa, FL

 

Follow the Nose: Canine Scent Detection for Pest Detection
Mark Sheperdigian, BCE, Rose Pest Solutions, Troy, MI

 

Nothing But Nets: How Pest Control Companies Can Use Cause Marketing to Attract New Customers and Help Prevent Mosquito Borne Disease Worldwide
Jonathan Kidwell, Nothing But Nets, Washington, DC

 

The Big Easy Formula for City-Wide Rodent Management and Disinfection Services
Claudia Riegel, Ph.D., BCE, City of New Orleans Termite, Rodent and Mosquito Control Board, New Orleans, LA
Sponsored by

 

Changing the Approach for Pest Prevention and Control in Public Housing Agencies
Stephen Kells, Ph.D., BCE, University of Minnesota, Minneapolis, Minnesota

 

An Inside Look at Inside Sales
Alex Wolfington, Green Pest Solutions, West Chester, PA

 

Insider HR Tips for Retaining Employees Through Development Opportunities and Career Paths
Leila Haas, Sprague Pest Solutions, Tacoma, WA

 

Pest Control During a Global Pandemic – Perspectives from Around the World
Monica Biglietto, Confederation of European Pest Management Associations; Carlos Peçanha, Federation of Pest Control Associations of Brazil; Taro Kanazawa, Federation of Asian & Oceania Pest Managers Associations; Vasili Tsoutouras, Federation of Asian & Oceania Pest Managers Associations